These Terms and Conditions ("Terms") govern your use of Wingtrill Cafe’s services, including but not limited to in-person dining, online ordering, delivery, and use of our website and mobile applications (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.
You must be at least 13 years old to use our Services. If you are under 18, you must have a parent or guardian’s consent to use the Services and agree to these Terms.
You agree to use the Services in compliance with all applicable local, state, and federal laws. You may not reproduce, duplicate, copy, sell, or exploit any part of the Services for commercial purposes without our express written consent.
Orders placed through our Website or third-party delivery platforms are subject to availability. We reserve the right to refuse or cancel any Order for reasons including but not limited to product unavailability or errors in pricing.
Delivery times are approximate and may vary. If you are unavailable at the delivery address provided, we will attempt to contact you. If delivery cannot be completed, a refund may be issued at our discretion, subject to confirmation.
You are responsible for providing accurate delivery information and any necessary access (e.g., entry permits).
When ordering through third-party delivery services, you acknowledge that the order is subject to the terms and conditions of the third-party provider. Wingtrill Cafe is not liable for any acts or omissions by third-party delivery services.
Prices for products and delivery charges will be as quoted at the time of ordering. All prices include applicable taxes unless otherwise stated.
Payment must be made at the time of ordering via accepted methods (e.g., credit/debit card). We use third-party payment processors to securely store payment details.
If an Order cannot be fulfilled, we will notify you within 60 minutes of the Order placement and issue a full refund for card payments.
Refunds for cancellations by you are subject to our discretion and may depend on the timing of the cancellation request.
Complaints about Orders must be raised within 24 hours of delivery or pickup for consideration.
We strive to provide accurate allergen information, but our kitchen handles common allergens (e.g., nuts, dairy). We cannot guarantee that any product is free from traces of allergens.
Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have certain medical conditions.
Participation in any loyalty programs or promotions is subject to additional terms, which will be provided at the time of enrollment or offer.
Coupons or discounts may not be honored at all locations or may have specific restrictions.
All content on our Website, including text, images, and logos, is the property of Wingtrill Cafe or its licensors. You may not use, reproduce, or distribute this content without prior written consent.
To the fullest extent permitted by law, Wingtrill Cafe is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
Our total liability for any claim related to the Services or products shall not exceed the amount paid for the Order.
You agree to indemnify and hold harmless Wingtrill Cafe, its affiliates, officers, and employees from any claims, losses, or liabilities arising from your use of the Services or breach of these Terms.
We may terminate your access to the Services at any time without notice if you breach these Terms.
You may stop using the Services at any time.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our Website or through other notifications. Continued use of the Services constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the state in which Wingtrill Cafe is located, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association’s Commercial Arbitration Rules.
For questions or concerns about these Terms, please contact us at: